When choosing the best platform for building a business website, many owners prefer Wix over other options and why shouldn’t they choose? As the 2nd most popular website builder globally, Wix holds 13% of the market share with over 8 million live websites and a massive 250 million users. It also offers more than 900 customizable templates, making it a top choice for businesses of all sizes.
Wix is an online platform that helps businesses create websites easily with its simple drag-and-drop editor. Features like Artificial Design Intelligence (ADI) make the e-commerce website creation process a cakewalk for owners. Wix also provides web hosting and design tools, so there is no need for another platform.
However, no platform is without its flaws. While Wix offers powerful features, it also has certain design and technical limitations. In this blog, we’ll dive deep into some of the common wix technical issues and explore how to deal with them effectively:
Wix error 10104 is a common problem that can occur for several reasons. It may be that some of the computer files Wix needs aren’t set up correctly, or payment-related problems while purchasing, buying something, updating your payment info, or renewing your Wix subscription. This can stop you from upgrading your Wix plan or keeping your services active.
Incognito mode opens a new browser window that doesn’t save your cookies, data, or information.
Starting a new and supported browser session without any pre-existing cookies helps bypass potential risks caused by data or extensions.
Over time, cache files and cookies can become outdated or corrupted, may negatively interact with the website and cause
This is to remove temporary files and data stored that can sometimes interfere with website functionality.
You might have committed a simple typo while filling credit card number, expiry date or CVV.
To avoid this issue, try using a different card or double-check that all the payment information you’ve entered is accurate and up-to-date.
If the problem persists, contact your bank to ensure no issues with your card or account.
This issue might arise if you made some changes but forgot to save them. Once again, open your Wix website, and ensure that any modifications you’ve made within the Wix Editor are properly saved.
Provide them with your account details such as:
If the problem is complex or requires technical intervention, Wix support can escalate the issue to the appropriate team.
The 502 Bad Gateway error occurs when a server receives an invalid or timid-out response from another server. It often happens when the server experiences a high loading time, broken link or has a bad network connectivity to fulfil the initial server’s request.
Error 15 occurs when the Wix’s editing session times out due to inactivity. If you leave the Editor open without making any changes for an extended period, the system automatically logs you out for security reasons.
Error 17 occurs when you attempt to save changes in the Wix editor while being logged into a different account than the one you used to start editing. This can happen if you’ve switched accounts or if multiple users have worked on the same site.
When you type a web address into a supported browser due to a broken link, the server can send you to a different URL instead.
Two types of Redirects:
301 Redirect: This is a permanent redirect, that tells the website’s page has moved forever.
302 Redirects: This is temporary, indicating that the page may return to its original address later.
Check Domain Status
Verify DNS Records
An A record (Address Record) maps a domain name to its corresponding IPv4 address. This is crucial because while humans use custom domain names (like abc.com), computers communicate using IP addresses (like 130, 230, 63).
For domains connected via pointing, the A record should have a hostname of “@” or it can be left empty and a value of 185, 230, 63 and 107.
A CNAME record (Canonical Name Record) allows you to alias one domain name to another. This means that instead of pointing directly to an IP address, it points to another domain name.
The CNAME record for a Wix site should have a hostname of “WWW” and point to pointing.wixdns.net. This setup ensures that requests for your website are correctly reached through servers.
Live site errors are issues that users encounter when actively browsing a website where a website slow loading or specific elements like images, and videos take time to load.
The Wix editor and website may sometimes load slowly, become unresponsive, misalign display, or not produce the expected results while clicking on the editor’s elements.
If you’re experiencing any of these issues, follow these instructions:
If you’re having trouble logging into your Wix account, follow these steps to troubleshoot this problem:
Instead of struggling with common wix technical issues, why not let experts handle them for you? At Stellites, we have a specialised team that ensures your website runs smoothly, saving you time and frustration. Our team ensures your site functions flawlessly.
If you’re considering migrating to a new platform, integrating third-party applications or adding new services, we can help you make the transition and integration effortless.
Our experts work closely with you to create a seamless, visually appealing and high-performing website that helps to elevate your brand and grow your business.
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